Privacy Policy

Last updated: 28/8/25

ASAP Coaching (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you provide to us. This policy explains how we collect, use, disclose, and safeguard your information, in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following types of information when you engage with our services, website, or events:

Name, contact details (such as email address, phone number, business name, and postal address)
Billing and payment details (processed securely through Stripe – we do not store credit card numbers)
Information relevant to coaching services (e.g., assessments, workshop participation, client notes)
Website usage data, including cookies, IP addresses, and analytics information

2. How We Use Your Information

We use your information to:

Process payments and manage billing for coaching services, events, and workshops
Deliver resources, updates, and communication related to our services
Improve our programs, website, and client experience
Send marketing or event information (if you have opted in)
Comply with legal and regulatory requirements

3. Disclosure of Your Information

We may disclose your information to trusted third-party providers where necessary to deliver our services. These include:

Stripe for secure payment processing
Email and CRM providers (e.g., Gmail, GoHighLevel, Microsoft 365)
Event platforms (e.g., Humanitix)
Professional advisors (accountants, legal advisors)

We do not sell, rent, or trade your personal information to any third party.

4. Security

We take reasonable measures to protect your personal information from misuse, loss, unauthorised access, or disclosure.

Payments are processed using PCI-DSS compliant providers (Stripe).
Access to client data is restricted to authorised team members only.
We use secure systems, strong passwords, and data protection protocols.

5. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction or updates to your information
Request deletion of your information where legally permissible
Opt out of receiving marketing communications at any time

To exercise these rights, please contact us (details below).

6. Cookies & Tracking

Our website may use cookies, pixels, and analytics tools (such as Google Analytics) to improve your browsing experience and measure engagement. You can manage cookies in your browser settings.

7. Third-Party Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of external sites and encourage you to review their policies.

8. Contact Us

For any privacy-related enquiries, please contact:

ASAP Coaching
✉️ ute@asapcoaching.com.au
🌐 https://www.asapcoaching.com.au